Why Insurance Companies Lose 40% of Processing Time to Manual Document Handling
Claims, KYC, policy renewals — every one involves documents. Here's how AI extraction changes the economics of insurance operations.
6 min readRead
AI-First · Enterprise-Ready·ISO 9001 · 27001 Certified·NVIDIA Inception Partner
Automate the Complex. Accelerate the Business.
TraceArt builds purpose-built AI — document intelligence, contact-center automation, and intelligent workflows — that eliminate manual work and compound business outcomes at scale.
40+ projects delivered95% client retention rate9 in-house AI products
4.9Google Reviews
4.1Glassdoor
AI Automation Engine · Live
ISO 9001 · 27001 · NVIDIA Inception📄Document Ingestion
100%🧠AI Extraction & Parse
78%⚡Auto Processing
62%✅Validated Output
45%40+
Projects
95%
Retention
30min
Response
Trusted by
Reliance General InsuranceInsuranceProbus InsuranceInsurTechLiberty General InsuranceInsuranceZiqitza HealthcareHealthcareEnterprise ClientBFSIEnterprise ClientGovernmentEnterprise ClientIoTEnterprise ClientSMEReliance General InsuranceInsuranceProbus InsuranceInsurTechLiberty General InsuranceInsuranceZiqitza HealthcareHealthcareEnterprise ClientBFSIEnterprise ClientGovernmentEnterprise ClientIoTEnterprise ClientSME
Credentials
✦ISO 9001:2015🛡ISO 27001:2022⬡NVIDIA Inception★4.9 Google Reviews★4.1 Glassdoor✦6+ Years✦95% Retention⬡18 Specialists✦ISO 9001:2015🛡ISO 27001:2022⬡NVIDIA Inception★4.9 Google Reviews★4.1 Glassdoor✦6+ Years✦95% Retention⬡18 Specialists
Impact at Scale
Numbers That Speak for Themselves
40+
Projects Delivered
Across BFSI, Healthcare & Government in India
95%
Client Retention Rate
Clients who return for their next engagement
30 min
Average Response Time
From first contact to an expert on the line
9
In-House AI Products
Production-deployed across real enterprise environments
Solutions
AI that works at the depth your enterprise demands
We don't sell platforms. We solve specific, high-value problems in your operations — and deploy AI that proves ROI within the first quarter.
Most Popular
Document Intelligence
Extract insights from any document — instantly.
Automate extraction, classification, and validation of data from PDFs, scanned forms, insurance claims, and regulatory filings. Reduce manual review by up to 90%.
- 90% reduction in manual data entry
- 99.2% extraction accuracy
- Supports 15+ document types
Contact Center AI
Every caller gets an intelligent first response.
Deploy conversational AI agents that understand context, resolve tier-1 queries, and hand off to human agents with full conversation history — 24/7.
- 60% reduction in AHT
- 40% deflection from human queues
- CRM & ticketing integrations
Intelligent Automation
End-to-end workflows that run without you.
Map, design, and automate your most complex multi-step business processes — approvals, reconciliation, compliance checks — with AI-powered decision logic at every node.
- Significant reduction in processing cycles
- Zero-touch exception handling
- Full audit trail & compliance logs
Custom AI Development
Your domain problem. Our AI solution.
From predictive analytics to multi-agent reasoning systems — we build proprietary AI tailored to your data, compliance requirements, and business logic. No off-the-shelf compromises.
- LLM fine-tuning on private data
- On-premise & cloud deployment
- Langchain, Autogen, PyTorch
Enterprise Architecture Review
Identify what's slowing you down — and fix it.
A structured, expert-led audit of your IT stack. We surface performance bottlenecks, security gaps, and scalability risks — and hand you an actionable roadmap.
- Typical 30% performance uplift
- Risk-scored findings report
- 6-12 week engagement
Staff Augmentation
Senior engineers, ready to deploy in 5 days.
Extend your team with battle-tested engineers across .NET, Angular, React Native, Python, and AI/ML — without the overhead of full-time hiring.
- 5-day onboarding SLA
- .NET, Angular, React Native, Python
- Flexible contracts
Process
From first call to live AI — in weeks, not months
We've refined our delivery process across 89 projects. It's fast, low-risk, and starts showing results before the contract is even complete.
🔍01
Discovery & Scoping
A 60-minute call with our solution architect to understand your operational pain points, data landscape, and compliance constraints. No slides — just real conversation.
🗂️02
Solution Design
We design a fit-for-purpose architecture — not a template. You receive a detailed proposal with expected outcomes, timeline, and a phased delivery plan.
⚡03
Rapid Prototype
Within 2 weeks, we deliver a working prototype on your actual data. You see the AI in action before committing to a full build.
🚀04
Production Deployment
Full-scale deployment with integrations to your CRM, ERP, or core systems. We handle infra, security hardening, and user training.
📈05
Monitor & Optimise
Ongoing model retraining, performance monitoring, and quarterly business reviews ensure your AI keeps improving — not just running.
Want to know how this maps to your specific challenge?
Start with a Free Discovery CallIndustries
Deep domain expertise across every vertical
Generic AI fails at specifics. We build solutions that understand your industry's vocabulary, compliance requirements, and data structures.
Banking, Financial Services & Insurance
Common Pain Points
- ✕Manual claims processing taking 5–7 days
- ✕KYC & onboarding bottlenecks
- ✕Compliance document review overload
Clients in this Vertical
Probus InsuranceReliance General InsuranceLiberty Insurance
How TraceArt Solves It
- 1
AI claims triage and auto-adjudication
- 2
Intelligent KYC document extraction
- 3
Regulatory filing automation
AI PlatformExplore the AI Platform
One platform. Every AI capability you need.
The TraceArt AI Portal brings all your intelligent automation into a single, auditable workspace. Built for operations teams — not just developers.
Multi-Agent Orchestration
Chain multiple AI agents to handle end-to-end workflows — each specialized, all coordinated.
On-Premise & Private Cloud
Deploy inside your VPC or on-prem. Your data never leaves your environment.
100+ Pre-Built Connectors
SAP, Salesforce, ServiceNow, WhatsApp, Email — connect your existing stack in hours.
Live Observability Dashboard
Monitor model performance, throughput, accuracy drift, and business KPIs in real time.
app.traceart.ai / dashboard
●12,482
Docs Processed Today
99.1%
Extraction Accuracy
2.3s
Avg. Processing Time
Live Activity
📄Claim #C-8821 auto-adjudicated2s ago
🧠KYC batch (142 docs) completed18s ago
⚡Policy renewal workflow triggered1m ago
✅Audit log exported to compliance3m ago
Deployment
Deploy where your data must live
Every enterprise has different compliance requirements. TraceArt supports all three deployment models — with no change to features or SLAs.
On-Premise
Deploy entirely within your own data centre. Your data, your hardware, full control. Meets the strictest regulatory and data-residency mandates.
- Air-gapped capable
- RBI / IRDAI compliant
- Zero data egress
Private Cloud / VPC
Isolated deployment inside your AWS, Azure, or GCP VPC. Enterprise-grade security with the scalability of cloud. No shared tenancy.
- AWS · Azure · GCP
- Dedicated environment
- Auto-scaling
SaaS / Managed
Zero infrastructure overhead. TraceArt manages uptime, updates, and security patches. You get instant access via the AI Portal — ready in hours.
- 99.9% uptime SLA
- Automatic updates
- No infra team needed
Not sure which fits your compliance requirements? Talk to our solutions team.
Featured ClientInsurance · Enterprise AI
"
TraceArt excels in handling complex projects. The MD & CEO — an expert in solution architecture and performance engineering — drives team growth and innovation. A rare combination of technical depth and delivery discipline.
PP
Mr. Prashant Pandey
CTO · Probus Insurance
Outcome Metrics
40%
Faster policy issuance
3x
Document throughput
99.1%
Extraction accuracy
ROI & Impact
What changes when AI enters your operations
These aren't projections. They're before/after numbers from live deployments at our clients.
⏱️
Before
5–7 days
▼
After
< 4 hours
Claims Processing Time
Insurance document workflows
95% faster👥
Before
12 FTE for reviews
▼
After
2 FTE + AI
Document Review Team
KYC & compliance documents
83% cost reduction📞
Before
62% first-call resolution
▼
After
89% first-call resolution
Contact Center FCR
Customer support operations
+27 points🎯
Before
Manual, error-prone
▼
After
99.2% accuracy
Data Extraction Quality
Form & document parsing
Near-zero errorsThe Number That Matters Most
95%
Of our clients return for their next project. In B2B services, retention is the only metric that can't be faked.
Calculate Your ROI — It's FreeClient Voices
What enterprise leaders say after working with us
Real reviews from CTOs, AVPs, and Heads of IT at India's leading enterprises. Not pulled from a template.
4.9
40+ reviews
Glassdoor
4.1
Employee reviews
"
"Technical depth and delivery discipline"
TraceArt excels in handling complex projects, specialising in Microsoft and Red Hat technologies. The MD & CEO, an expert in solution architecture and performance engineering, drives team growth and innovation. A rare combination of technical depth and delivery discipline.
P
Mr. Prashant Pandey
CTO · Probus Insurance
April 2024
"
"Adhering to agreed timelines"
TraceArt Team is very dedicated and works alongside customers to achieve goals. I really appreciate the efforts taken for providing resolution and adhering to agreed timelines. Wish all the best — continue doing good work.
B
Mr. Bhushan Deshpande
AVP IT · Reliance General Insurance
April 2024
"
"Trusted partner for innovative solutions"
TraceArt has a highly talented team with deep expertise in IoT and digital solutions. Their MD, Prashant, is a visionary tech expert with exceptional technical acumen. A trusted partner for innovative solutions.
A
Mr. Alok Singh
DVP IT & Infrastructure · Liberty General Insurance
August 2020
"
"Immediate and measurable improvement"
TraceArt Solutions' expertise and professionalism transformed our application performance, enhancing response time and enabling us to serve more patients efficiently. The improvement was immediate and measurable.
B
Mr. Bharat Jain
Head IT · Ziqitza Healthcare
July 2020
Insights
View all articlesThinking from the field
The Hidden Cost of 'Pilot Purgatory': Why Most Enterprise AI Proofs-of-Concept Never Ship
80% of enterprise AI pilots fail to reach production. We've seen why — and built a delivery model specifically to avoid it.
5 min readRead
Beyond Chatbots: What Contact Center AI Actually Looks Like in 2025
Scripted bots frustrate customers. Contextual AI agents resolve them. The difference is architecture — and knowing when to hand off.
7 min readRead
More articles coming soon — subscribe for updates
Pricing
Transparent pricing. No hidden retainers.
Our lean structure and optimised margins mean you get enterprise-quality AI delivery at rates that SMEs and scale-ups can actually afford.
Project Development
End-to-end custom AI & software delivery
₹1,000 – ₹1,500per man-hour
Minimum 15 man-days · 8 hrs = 1 man-day
- Web, mobile & AI application development
- Dedicated project manager
- Bi-weekly delivery milestones
- Source code ownership
- 3-month post-delivery support
Most Requested
Architecture & Consulting
Expert review & roadmap for your IT stack
₹1,250 – ₹1,750per man-hour
Minimum 3 man-days
- Current-state architecture audit
- Performance & scalability assessment
- Risk-scored findings report
- Priority-ordered roadmap
- 1 follow-up advisory session
Staff Augmentation
Senior engineers deployed in 5 business days
₹500 – ₹1,200per man-hour
Custom quotes for dedicated teams
- .NET · Angular · React Native · Python
- AI/ML & LLM specialists available
- Flexible monthly contracts
- Daily standups & sprint reporting
- Background-verified professionals
AI Solutions pricing varies by complexity, model choice, and compute requirements. Visit the AI Portal or contact us for a custom quote.
Want to try before committing? We offer a free 2-week prototype on your data. Reach out.
Get StartedWhatsApp
Email
Let's solve the problem your team has been living with for too long.
Whether you have a clear brief or just a painful process — a 30-minute call is enough for us to map a solution, estimate impact, and tell you whether AI is the right answer.
+91 7738889788 · Typically replies in 2 hours
contact@traceart.co.in · Responses within 24 hours
No commitment requiredFree discovery callNDA availableISO 9001 & 27001 CertifiedNVIDIA Inception Partner